Call or email us to discuss your next bicycle repair or maintenance appointment
Contact

Get in touch with Titanium Touch

Contact our workshop by phone or email to discuss bicycle repairs, tune-ups, component adjustments or maintenance appointments. Whether you need help with a flat tire, inconsistent gear shifting, brake performance or a general service check, our team can help you identify the right service and plan your visit.

Titanium Touch contact details

  • Phone: +1 (617) 232-0446
  • Email: [email protected]
  • Address: 1048 Commonwealth Ave, Boston, MA 02215
  • Office hours: Monday-Friday, 8:30 AM-5:30 PM
  • Reply window: Non-urgent enquiries are normally reviewed within one business day. Workshop availability may vary depending on the repair required, so contact us to discuss a suitable service time.

What to include in your enquiry

  • The service you need, such as a bicycle tune-up, brake adjustment, gear indexing, flat tire repair or drivetrain maintenance.
  • Your preferred appointment date and time, including any flexibility in your schedule.
  • Your bicycle type, how you typically use it and any unusual sounds, handling changes or performance issues you have noticed.
  • Details about recent repairs, worn components or specific parts you would like our mechanics to inspect.
  • Reference photos can be shared by email to help illustrate visible damage, component wear or the mechanical issue you would like us to assess.

Planning your workshop visit

Bicycle inspections and tune-ups

Tell us what type of bicycle you ride, how often you use it and whether you have noticed any changes in shifting, braking or handling. These details help our mechanics understand your priorities and determine which inspection and maintenance tasks may be appropriate.

Mechanical repairs and component care

If you need tire repairs, drivetrain servicing, brake adjustments or help with a particular component, describe the issue when contacting us. Sharing when the problem started and whether it occurs consistently can help us prepare for a more focused assessment.

Service appointment planning

Appointment arrangements depend on mechanic availability, the type of service requested and the time needed to inspect or repair your bicycle. Contact Titanium Touch to discuss the available options and allow sufficient time for a careful assessment and any necessary adjustments.

Before Your Visit

What to prepare before your bicycle service appointment

A successful workshop visit starts with understanding your bicycle and the results you need. Sharing your bike type, typical riding conditions and any mechanical concerns helps our mechanics prepare for a focused inspection and prioritize the repairs or adjustments that matter most to your ride.

Item What to consider Why it matters
Bicycle details Bike type, approximate age, riding style and any recent component changes Helps our mechanics understand your bicycle's intended use and identify relevant service needs.
Mechanical concerns Unusual noises, shifting problems, brake response, wheel wobble or handling changes Provides useful starting points for inspection and helps focus attention on possible problem areas.
Component condition Tire wear, chain condition, brake pads, damaged parts or components that may need replacement Helps identify maintenance priorities and discuss suitable repair or replacement options.
Riding and maintenance routine How often you ride, typical terrain, recent servicing and any upcoming riding plans Supports practical maintenance recommendations suited to your riding habits and bicycle use.

For appointment changes

Call the workshop if you need to discuss a change to your service time, arrival arrangements or requested repair close to your scheduled visit. Contacting us directly allows our team to review the available options and explain any adjustments that may be needed.

Email works well for repair details

Send photos of visible damage, worn components, tire problems or other concerns by email, along with details about your bicycle and the issue you have noticed. These details can help our mechanics prepare for a more focused inspection and better understand your service priorities.

Phone or email support

Choose the contact method that best suits your enquiry. Call to discuss appointment arrangements or email us with detailed questions about bicycle tune-ups, brake and gear adjustments, tire repairs, drivetrain maintenance and other workshop services.

Contact Titanium Touch

Tell us what type of bicycle you ride, which service you need and when you would prefer to visit. Include any unusual sounds, performance changes or visible damage you have noticed. Our team can help you review the available service options and plan your workshop visit with greater confidence.